Frequently Asked Questions
What do you sell?
We offer handcrafted:
Roll Cakes– soft, fluffy, and filled with delicious cream in various flavours.
Brownies – rich, fudgy, and chocolatey.
Cookies – crispy chocolate chip and yummy red date butter cookies.
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What’s the lead time for orders?
Please place your order at least 1 week in advance or whenever the slots are opened and available.
This helps us plan and bake everything fresh for you!
We do not allow squeezing in of orders as we do not wish to compromise on the quality of our bakes.
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How long do the bakes last and how do I store them?
Roll Cakes
- Best enjoyed on the day of collection, or by the next day at the latest.
- Cakes must be kept in the fridge.
- If there are leftovers, store them in an airtight container in the fridge for up to 2 days.
- Do not freeze.
Brownies
- Keep in an airtight container in the fridge.
- Best consumed within 2–3 days.
- You may consume the brownies cold, or you may heat it up in the microwave for about 30 secs.
Cookies
- Store in a dry and cool area.
- Good for up to 1 week.
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Do you offer delivery?
- We do not provide delivery service at the moment.
However, you may:
Arrange your own courier or pickup service. Do ensure that delivery is done via car instead of motorbike so as to avoid damage to the cakes.
Kindly share your courier service booking details with us ahead of time.
🚨 Please note: We are not liable for any damage or loss once the order has left our hands.
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Where do I collect my order?
We’ll share the collection address and time slot upon confirmation.
We strongly recommend self-collection, especially for roll cakes and brownies, to maintain their quality and appearance.
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How do I place an order?
- You may place an order directly via our website. Slots are limited, so do place your order once the slots for the week are open.
- For enquires on corporate/bulk orders, you may drop us an Email at team@thehungrybear.sg
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Do you offer customisations or special requests?
We’ll do our best to accommodate! Feel free to message us with your ideas – especially for:
* Special occasions
* Gift packaging
* Bulk orders (minimum lead time may vary)
But please do note that it is subjected to availability, and we would also a longer lead time.
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Do you have any corporate rates available?
- For corporate orders/rates kindly drop us an Email at team@thehungrybear.sg for more details.
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Do you offer any baking/decorating classes?
- We do not offer any classes at the moment, but are planning to do so in the near future. So do keep a lookout on our socials for updates.
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Are you halal certified?
- No we are not halal certified.
- There is no pork/lard in our bakes
- Not all of our ingredients are halal certified